"We had a wonderful time....EVERYONE was accommodating and helpful.
In general we are very positive about our stay in this hotel, and would be very happy to go back. The only point that I could make was the bathroom. In the room we had was a bit small and no fresh air. One could not stand under a shower.
Guess it was the particular room we were in, just under the roof. (We had one of the rooms in the secondary building).
This was MORE than compensated by:
- Very helpful personnel; much more than to be expected. Very friendly, a real smile, one can see they enjoy their work. They were also willing to even go that one step further than one expects to be of assistance. This for the people at the desk, swimming area and the cleaners. For me such makes the difference!
- Also communicated well in other languages. A big compliment for these people, feel free to pass it on to them!
- The hotel and the hotel area are very nice. The view was great, the pool, and the sauna. All simply great. We had a very relaxing time and very much enjoyed our stay.
- We did not have dinner at the hotel since were on the road every day, so we can not judge. We however got several recommendations. For sure we will check out next time.
- Price / quality: very good. Will recommend this hotel to friends / business partners with pleasure.
In short: we were very happy with our choice. More than happy to recommend to both friends and my business partners."
July 02, 2008
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"We had a very pleasant stay at Chateau d'Isenbourg. Everything, from the room (even excellent; very nicely decorated and quilt), to the swimming pool (and the bubblebath), to the bicycles we took to go into the city centre and the breakfast (tiptop!) was as promised on your site (very good)!"
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"Wir waren sehr zufrieden mit unserem Aufenthalt in Ihrem Hotel"
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"This Chateau was very good. The facilities are excellent with a great pool. The rooms are very quiet ideal for a good nights sleep. We had a very enjoyable meal probably the best food on the whole trip. Interesting and good wine. I thought the breakfast was very good. Of course the location is spectacular and we enjoyed warm weather so could make full use of the terraces."
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"I've appreciated my stay at Isenbourg.
The service, restaurant, installations and rooms were good, enjoyable...will be back this summer."
December 03, 2005
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" We had a wonderful stay at Chateau d'Isenbourg. The staff were very friendly, and very helpful. I would recommend the Chateau to anyone travelling in Alsace".
April 13, 2006
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" Chateau d’ Isenbourg was in a very picturesque location and the rooms were very nice and comfortable. The service was courteous and helpful. We had dinner there but were somehow disappointed - first with an incompetent service and also with the menu. It might be good to check the Restaurant at other times. Breakfast was buffet style and quality was good, also many choices."
May 29, 2006
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"The stay was quite excellent - one of the better hotels in the Region. We will return to the hotel the next time we are travelling in that area. The web-site was also excellent, very easy to use and accurate in its description of Chateau D'Isenbourg."
March 25, 2006
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"Chateau d’Isenbourg was a very nice place, the road signs to get to the chateau were visible and clear. The chateau itself is very well maintained, the employees were very friendly and warm. In fact at our request they tried to light up a fire in the fireplace, although they have a wet day and the firewood was as dry as it should be. I think it was very nice of them to have wanted to meet our request.
The restaurant was just fantastic, a very well balanced menu and the food was perfect. They also had a wide range of wines and made good suggestions. But most of all I think the people who work there make a big difference, they are warm and welcoming and beautifully add to the calm and peace one looks forward to in a location like that."
March 06, 2006
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"Chateau d' Isenbourg was absolutely magnificent. Our room was simply stunning (and I have stayed in some fabulous hotels on business and for pleasure) the standard of cleanliness was excellent (I am terribly fussy especially about bathrooms!) and the service from check in through the bar and restaurant to check out was superb. The meal in the restaurant was delicious and served with enthusiasm. Coupled with the beautiful surroundings of the wine region this was a fabulous stay, I have recommended the hotel to friends and, despite it being the venue my husband chose to inform me that he was leaving me for his secretary, I would have no hesitation in returning. Please keep it in your guide it really is a gem."
March 20, 2008
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This review is a subjective opinion of a guest and not of JP Moser Hotel & Chateau Guide