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The feedback you can read in many websites cannot always be trusted at face value, it is usually a subjective opinion of how the writer of the feedback felt while staying at the property, or it could be written by someone who did not really stay there...? On the contrary, The JP Moser Hotel & Chateau Guide can proudly say that Mr. Moser, the author of the guide, stays at the properties featured in The JP Moser Hotel & Chateau guide, usually for two days and two nights, in order to evaluate thoroughly the quality of installations and experience the service they offer; therefore, if a lodging establishment is featured in The JP Moser Hotel & Chateau Guide, is because it is exactly as you see it in www.jpmoser.com and you can be sure that if you book this property, there should not be any unpleasant surprises while you stay there.

We strongly recommend that you to send your reservation requests and/or inquiries using the form on the JP Moser website www.jpmoser.com, which will go directly to the property, and will be answered by a live person, not by an automated system. When you use the JP Moser website to make your reservations, you have the advantage that the JP Moser staff will monitor your request with the hotel, to make sure they answer promptly, and will be at your service to assist you and answer your questions, because remember, we know the place because Mr. Moser has stayed there...

On the other hand, if you have already stayed at this property, please share with us your experience, especially if there was anything not to your satisfaction, because as much as we visit and stay at the establishments featured in The JP Moser Hotel & Chateau Guide, things could change at any time (perhaps due to a new management or something else), in which case, upon receiving your complaint, we will immediately contact the property to inquire what happened and see if there is anything that can be done to compensate.

Sincerely,

JP Moser

[email protected]
   
   

JP Moser Hotel & Chateau Guide 2013