"Our stay at the Grand Hotel Siracusa was delightful. We thoroughly enjoyed all of our trip to Sicily but especially that part in Siracusa because of the hotel, the weather and the surrounding sights. The room was first rate and the rooftop breakfast/dinner dining very good. Inasmuch as we had a rental car, the carpark across the street was also very convenient as was the location of the hotel for sightseeing."
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"We were very pleased with this hotel. It had an attractive lobby and courtyard elevator to the rooms. The room was very comfortable with a nice view of the harbour. Service was thoughtful and efficient. The breakfast was excellent -- it was very pleasant to sit on the balcony overlooking the harbour for breakfast. The only negative was the lack of a pleasant area to have a drink or snack after coming in from a full day of sight-seeing....
The service and ambience of this hotel matched the price charged."
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"Our stay was very good. The desk people were especially good at recommending restaurants and being candid about restaurants in the guidebooks that were no longer very satisfactory. Breakfast selection was good, room clean, etc. We would recommend your hotel to friends."
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"The hotel was wonderful. Location great, staff helpful, room clean and comfortable. Breakfast on the roof relaxing."
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"I normally don't take the time to write this things, but I thought I should, since my wife and I had such a great stay at the Grand Hotel. The hotel was an unexpected highlight of our honeymoon in Sicily and we would recommend it to anyone. We have no complaints, and loved everything from the staff, to the room, to the restaurant/breakfast, to the location."
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"Our stay was wonderful, the hotel staff were very corteous and helpful. I must say however that the hotel probably should find another beach..."
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"We had a wonderful stay. The hotel staff was wonderful."
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"We had a very pleasant stay. The hotel was very nice and in a superb location. We would not have changed anything about it."
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"The Grand Hotel was our first stop in Sicily. What a wonderful introduction to a beautiful island. We enjoyed our stay very much and wish we had planned to stay more than two nights. When I return to Ortygia I will stay at the Grand Hotel Siracusa, absolutely."
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"We had a very happy stay at the Grand Hotel Siracusa, but were disappointed with the restaurant.. It was a wonderful roof terrace but no one was allowed to take breakfast, or even a cup of tea, outside, despite perfect weather in October.
Our room was very comfortable and spacious with a beautiful view."
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"Our stay at the Grand Hotel Siracusa was delightful. The room was comfortable and well appointed. The breakfast was fine, although I would have liked more fresh fruit. The dining room has splendid views. The people at the desk were very helpful. One in our party needed internet connection and after a little trouble was able to use the internet card to connect. It was really helpful to have parking so close to the hotel. One evening we had wine in the wine bar downstairs. The waiter was very helpful, both in responding to our needs for wine and snacks and in giving us suggestions for a light supper on a Sunday night. Ortygia is a fascinating city and we enjoyed being able to walk out of the Grand Hotel Siracusa and be right in the heart of the most interesting part of Syracuse."
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"We enjoyed our stay at the Grand Hotel Siracusa. We had a very nice room looking over the harbor and were taken care of by a very courteous hotel staff. We would certainly return and would recommend the hotel to people visiting Sicily and specifically Siracusa."
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"I specifically booked a room with a harbor view and that was accommodated. The room was comfortable, the bathroom was spacious.The breakfast at the rooftop restaurant was wonderful, a great array of food, including the most exquisite yogurt I have ever tasted.
I would give the Grand Hotel a positive rating."
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"The hotel has friendly service-people, the room was clean, and the arrangement was normally. The surrounding is wonderful.
But we were astonished, that the breakfast had not the expected European standard. In most other hotels with the same price the breakfast has been on a higher level. Therefore we were disappointed in this point.
The standard of information was not so high, there was no knowledge about times for trains, busses and sight-seeing - they were in the hotel extremely busy to help but in these cases with low success.
But in the whole we were pleased, because we never found so friendly people like in this hotel."
15/03/2006
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"We very much enjoyed our hotel stay there. We did have a minor problem. Our reservation was for only one person (we were two), causing a small problem upon arrival. The staff, however, was quite gracious and gave us a room for two, without additional charge. Unfortunately, although we had a reservation for three nights, after two, they came to our room and asked when we planned to leave, thinking that we had reservations for only two nights. We fortunately had the written confirmation and were then left without problem for the final night. Otherwise the hotel was fine and the staff quite gracious."
19/06/2006
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"The hotel was very nice. The room met our expectations. And the service was very good too. The individual people were great. Umberto at the front desk was friendly and great. Unfortunately on this vacation, our baggage was lost, my wife's purse was stolen by “banditos”, and we were in a car wreck. So needless to say, it wasn't the best vacation. However, the hotel was very nice and you did a good job coordinating the reservations."
28/08/2006
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"The Grand Ortigia in Siracusa was still very nice and the staff was very nice. The restaurant there was also very good."
20/12/2006
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"The service and the hotel installation was very good, we had a pleasant stay."
02/11/2006
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"We very much liked our room. It was well-appointed and had a good view of the harbor. Most of the staff was very helpful. One of the desk clerks could have been a little more cordial and courteous when we checked in, but perhaps we caught him at a bad moment."
19/03/2007
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"Our stay at the Ortigia May 15 and May 16, 2007, was most enjoyable, and the accommodations were excellent. The service staff was very helpful with every need we had, and displayed exceptional courtesy and efficiency. Should our travels bring us back to Sicily and to the Siracusa/ Orgigia area, we definitely would want to stay again at the Grand Hotel Ortigia."
20/05/2007
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This review is a subjective opinion of a guest and not of JP Moser Hotel & Chateau Guide
